Refund Policy
This matches the promise on the landing page: Not quieter within 30 days? Email us for a full refund.
What is covered
The one-time price you paid to go live on Quietbill. If Quietbill does not stop the invoice-request emails, or you are otherwise not satisfied, you can have that payment back in full.
This does not cover Stripe’s own fees on your account, taxes, or money your customers paid you.
The 30-day window
You have 30 days from the day Stripe charged you for Quietbill. Email us within that window. We do not prorate: it is a full refund of the one-time price.
How to ask
Email [email protected] from the address on your Quietbill account (or tell us that address). Say you want a refund. No form, no reason required, though a sentence about what didn’t work helps us improve.
How we pay it back
We refund through Stripe to the original payment method. Stripe’s timing applies; most cards show the credit within a few days. After a refund we turn off live access on the account. You can keep using preview mode or delete the account.
Chargebacks
Email us before you dispute the charge with your bank. We would rather refund you than fight a claim.